FAQ

Frequently Asked Questions

Welcome to the club. Below are answers to the most frequently asked questions from our spicy little corner of the internet. If you don’t find what you need, feel free to email us — we're happy to help (or scream with you about your latest fictional obsession).

📦 Where do your items ship from?

All our products are printed and shipped from the USA via trusted fulfillment partners. This means faster shipping, no surprise customs fees for U.S. customers, and quality you can trust.

⏰ How long does shipping take?

We’re a made-to-order shop, so please allow:

  • 2–5 business days for production
  • 3–7 business days for standard U.S. shipping
  • Longer for international orders depending on location and customs

You’ll receive a tracking number via email once your order ships.

🧼 How should I care for my hoodie/shirt/mug?

  • T-shirts & hoodies: Wash cold, inside out. Hang dry or tumble low. Avoid ironing directly on the print.
  • Mugs: Dishwasher & microwave safe — but hand-washing keeps the print flawless longer.

📏 How do I choose the right size?

Our apparel is unisex sizing, which means a relaxed fit for most.

  • Want oversized vibes? Size up.
  • Prefer fitted? Stick to your usual.

👉 Always check the size chart in each product listing before ordering!

🔁 Do you accept returns or exchanges?

Because every item is printed just for you, all sales are final.

However, if something arrives damaged, defective, or incorrect, we’ll replace it at no cost. Just email us within 7 days of delivery at filthyfictionclub@gmail.com with photos and your order number.

💳 Can I cancel or change my order?

Orders are automatically processed within minutes — which means we can’t guarantee changes once it's submitted. Double-check your cart before hitting that “YES I NEED THIS” button. 😉

🎁 Can I send something as a gift?

Absolutely! Just enter the recipient’s name and shipping address at checkout. While we don’t currently offer gift wrap, our packaging is minimal and doesn’t include pricing.

💌 Will you be adding more merch?

Yes — regularly. New designs, limited drops, and cheeky collabs are always in the works. Follow us on TikTok and Instagram @filthyfictionclub and join the mailing list so you don’t miss a single spicy drop.

📚 What inspired the Filthy Fiction Club?

A deep love for morally grey men, ridiculous tropes, and fictional chaos. This shop is for the girlies who dog-ear the spicy scenes, dream in enemies-to-lovers, and wear their obsession proudly.